Problem Solving > Clearing Paper Jams > Multi-Purpose Tray
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Multi-Purpose Tray

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If a paper jam occurs inside the multi-purpose tray, a screen prompting you to remove the jammed paper appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.


  1. Remove all of the paper that is not jammed from the multi-purpose tray.

  1. Remove any jammed paper.

  1. Grip the handle, and open the lower right and upper right covers of the machine.

If the Paper Deck Unit-B1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Optional Products."

If the Copy Tray-J1 is attached to the main unit, remove all output paper from the tray. For more information, see "Optional Products."

  1. Remove any jammed paper from the multi-purpose tray inside the lower right cover of the main unit.

  1. Remove any jammed paper located between the main unit and the lower right cover.

  1. Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position.

If the Paper Deck Unit-B1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Optional Products."

  • When closing the upper and lower right covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  1. Follow the instructions on the touch panel display.
  • The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "Screens Indicating the Locations of Paper Jams."

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