Problem Solving > Problem Solving
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Problem Solving

This category describes what to do when paper jams occur, or an error is displayed.

  • Reducing the Frequency of Paper Jams
  • Clearing Paper Jams
    • Screens Indicating the Locations of Paper Jams
    • Paper Output Unit (Inside the Main Unit)
    • Fixing Unit (Inside the Main Unit)
    • Entrance of Duplexing Unit (Inside the Main Unit)
    • Duplexing Unit (Inside the Main Unit)
    • Multi-Purpose Tray
    • Paper Drawer 1
    • Paper Drawer 2
    • Cassette Feeding Unit-AD1 (Optional)
    • Paper Deck Unit-B1 (Optional)
    • Feeder (Optional)
    • Inner Finisher-A1 (Optional)
    • Inside the Top Cover of the Staple Finisher-C1/Booklet Finisher-C1 (Optional)
    • Inside the Buffer Pass Unit-G1 of the Staple Finisher-C1/Booklet Finisher-C1 (Optional)
    • Inside the Front Cover of the Booklet Finisher-C1 (Optional)
    • Saddle Stitcher Unit (Optional)
    • External 2/3 Hole Puncher-B1 (Optional)
    • Inner 2 Way Tray-F1 (Optional)
    • Copy Tray-J1 (Optional)
  • Clearing Staple Jams
    • Inner Finisher-A1 (Optional)
    • Staple Finisher-C1/Booklet Finisher-C1 (Optional)
    • Saddle Stitcher Unit (Optional)
  • List of Error Messages
    • Self-Diagnostic Display
    • List of Error Codes without Messages
  • If Memory Becomes Full during Scanning
  • Service Call Message
    • Contacting Your Local Authorized Canon Dealer
    • Setting the Limited Functions Mode from the Service Call Message Screen
    • Functions Available When the Printer/Scanner Cannot Be Used Due to an Error
  • When the Power Does Not Turn ON
  • Printer/Fax Driver Troubleshooting

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